(If you copy from another group please cite the sources)

TEAM MEMBERS

• Marie-Charlotte Morey
  
• Yana Knignitskaya
• Esther Ovurume
• Angelica Ceballos
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• ..
  

QUESTIONS LIST

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• .How the company is organized? Is it a bureaucratic, matrix organization?
• .How Phoenix Motor company culture influence Grudder one?
• .What is the expected development of the company in 3 or 5 years? In consequence, what qualifications the employee need to develop?
• .Is the problem organizational (team work for example), or individual (employee individual performance)?
• What is the budget and the time allowed for this training program?
• Is the HR department took some measures before today? Which ones?
• Have some training courses been done before? Which ones? How? What were the results?
• Have the employee level been measure before (in English, negotiation skills…)? Does it exist a define scale for each required competency?
• How the managers react to this situation?
• What do you mean by “management incompetence”: negotiation skills, customer orientation?
• In which tasks employees are incompetent?
• What is the composition of Grudder work force (in terms of age, diplomas, new hired…)?
• Can we have the job description, the job profile, the requirements for the jobs and performance evaluation of the employee?
• Why have you come to see us?
• Regarding your strategy, Do you think your employees need some competencies in order to reach company objectives?
  

STRATEGIC OBJECTIVES FROM THE TRAINING PLAN

• .Increase the company turn over and margin quickly
• .Build as soon as possible stable relationship with our customers
• .Develop a company culture
• Increase carrer opportunity within the company for the employees

TRAINING PLAN MATRIX

WHAT Programs	WHO Participants	WHY Main Objectives	HOW Methodology	WHEN Dates	WHERE Locations
Soft Management skill (team work)	High level technicians	Increase productiviy	Team Tower	half day on any time	Residence training center EADA: Collbato
Negociation	High level technicians	- Help manager to understand clients relationship matter - Build a team spirit	Role play	Two intensive days	Residence training center EADA: Collbato
Marketing understandings	Whole employees	- Create a customer oriented atmosphere	-Explanation for the marketing department about customer needs	An afternoon	In the company
English communication	Managers	- Build a carreer plan for the group	- Courses with Mixed level of English	On the evening (2 hours) once a week during 2 months	In the company

COMMENTS:

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