Here we have somme answers to the questions about Grudder that should be useful for the final project training plan proposal.

* What's the main objective of the changes which are going to be made?
Reduce the 70% of incompetency

* How long does the problem exist?
4 years

* What's the training budget (also; time expressed in money)
1500€ & 45 hours for each employee each year.
* Scope of training needs?
the 100% of the company.
* Which steps are token in the changing process until recently?
Te CEO has approved the budget. Now we need to develop the training plan.
* Does the company has experiences in changes like these?
no
* Which people from within the company are responsible for the changing process?
The all company ( specially Direction, HHRR, Trainers & managers)
* Customer expectations from our service staff.
??
* Detect the real problems, draw up an action plan and worst case scenario.
Is this a questions?

* In what time frame should the training be given?
2 years
* Who need to be trained/ which employees? What is the profile of the employees?
read the Grudder document

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Hello team!,
Please take care of the team members with problems with the wiki acces, I'll apreciate this at the end of the program.

The project will consist in the training plan that you'll have to present to your client: Barna consulting!.

You'll have to do a good plan that the Ceo will have to buy you :)

Alvaro

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